Our fully-integrated services handle every step of your order processing, so you don’t have to. From the initial order-entry call (supporting your Direct Marketing or e-Commerce initiative, for example) to the shipping of your orders to your customers, TechniPak saves you valuable time and resources with a range of multi-channel services.
Technipak has closely partnered with DM Contact Management to provide live agent order-taking telephone services.
Our Order Taking service includes:
- A FREE Toll-Free number unique to your business
- Expert, trained Order Taking Specialists answering calls with your AnswerPhrase, 24 hours a day / 7 days a week
- Many options for processing orders to best suit your business [Our technology experts routinely integrate the call center with our customers’ e-Commerce websites, and can develop custom data exports to track orders.]
- Free Credit Card processing (through your Merchant Account)
- Consistent handling of Frequently Asked Questions and upsells
- Time-saving handling of calls.
Integrating
your order takers with your order fulfillment process just makes sense.
This seamless integration of services ensures the streamlined handling
of your orders and ensures that no order is lost in the shuffle.
For further information about live order taking:
Ask
your Technipak representative, email
sales@technipak.com,
or call DM Contact Management direct at 250-383-0836.
Complete Order Fulfillment
Technipak processes and ships thousands of orders throughout North America
everyday for many of the largest companies in the U.S. and Canada.
We offer a wide range of flexible high quality fulfillment services:
111Order Processing | Pick, Pack & Ship | Account/Internet | Warehousing | Retail Distribution
111EDI System Provider | Catalog Fulfillment | TV Direct, Direct Mail | E-commerce Support
111Centralized Returns | Literature Fulfillment | Promotional Services | Call Center | Marketing
